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The thought of writing a resume fills many people with dread. However, all you need
is a plan that covers both lay out and content.
The plan below should help you produce a resume that is easy to read and packed
with facts employers want to know.
Contact details
Centre contact details at the top of the page. Include name, address, phone number,
mobile and email. Make sure your name and phone/email contacts are on each page
just in case the pages get separated after being printed out in hard copy. Only
use professional-sounding email addresses. Emails used by couples or zany nicknames
like evilpixie@ should be replaced. This is a marketing document promoting you so
use some variation of your name.
Birth date and marital status
You are not legally obliged to include either detail. Including marital status in
this day and age just looks plain weird to me. As for age, MANY recruiters advise
against it - there is just too much age prejudice out there. However, if you think
displaying your birth date would be an advantage to you, then go ahead.
Lay out
Again, this is really open to debate but the best advice I've heard is "keep it
simple". Font style should be easy to read like 11 point Times New Roman or Arial.
I've noticed many candidates use a table format but I find this wastes a lot of
space and is hard to follow and ugly. Centring contact details and your Career history
or Career summary is fine and then placing the other information
flush left.
Bold for headings is easier to read than bold and underline (overkill). Use dot
points if you want, but just the one type. Also avoid colours. The content of the resume is the most important
thing.
Summarising your strengths upfront
You can do this two ways, either via a list of Key Strengths represented as dot
points or by creating a section under a heading like Career Profile.
Key Strengths
Based on my conversations with recruitment consultants, a key strengths area represented
with dot points is the popular option. The aim of the section is to give the person
reading your resume a quick snapshot of what you have to offer in the hope they
instantly place you in the short list pile.
To maximise the opportunity
For example:
- High level computer skills including Excel, Word and Powerpoint.
- Five years experience in customer service both face to face and phone based.
And you fill in the rest. As a guide, six points is good but there is no real rule.
Another tip, be specific. I see a lot of "Excellent Communication Skills" but what
does that mean?
- Excellent written and verbal communication skills acquired via study and customer
service work.
Career Profile, Career Overview, Career Summary, Career Objective?
Many people start a resume with a Career Objective. I think this is fine for school
leavers or recent uni grads. For the rest of us, a career overview or Career Overview
might be better. Employers want to know what you are going to do for them. Putting
your expectation of your next employer in the first line of your resume could be
off putting. By all means conclude with a career objective eg - "While currently
a product manager, my career goal is to move into general management".
A Career Overview should provide the reader with a quick preview of what he or she
will find in your resume. It should be a few sentences and written as one paragraph.
It should include a smattering of your professional, academic and industry training.
Some personal attributes are optional. As stated, your career goal could serve as
the last sentence.
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